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Our Team

Shailaja Menon Madhavan

Founder, Managing Director & Principal Consultant

Shailaja completed her graduation in B.Com (Hons) from Venkateshwara College, Delhi University, and is an MBA in Human Resources. With over 25 years of experience across diverse industries including Airlines, ITES and BPO/KPO's and having led the training function in multiple organizations enables her to understand and address the talent related challenges in an organization. She started her career as an operations and customer service professional with Swiss Air and Lufthansa but her passion for learning and people connect saw her moving into a Learning & Development role in later organizations. She went on to head the L&D, HR & Communication function for one of the largest verticals in GECIS and WNS and was the National Head for Learning & Development at COLT and Situs AMC India. She has always believed in working closely with the businesses and stakeholders to achieve business goals.

A consummate professional and an avid learner she has several certifications under her belt, like MBTI, Music Therapy, Train the Trainer(Levels 1-4), Past Life Regression, LOMA(Insurance Certification from Life Office Management Association of the United States), Voice and Accent Neutralization Coaching Certification, DE&I Super Trainer etc. She is also pursuing her ACC Coaching credentials from ICF. She is adept in the use of scientific training models/techniques like Kirk Patrick Training Effectiveness, NLP, Six Thinking Hats, Situational Leadership and Six Sigma principles.

She has trained more than 10,000 employees across various industries and has established a great connect with her stakeholders and participants. Her experience & knowledge gives her the unique perspective to understand clients’ needs and design customized solutions for them. Always high on energy and a natural flair for connecting with people makes her training sessions a great place to learn.

She loves to read, bake, is also a trained singer and was one of the semi finalists of Zee TV’s reality show, Sa Re Ga Ma, and she now uses her musical abilities to give back to society by being a part of musical shows that raise funds for charitable causes. She also uses music as a training tool making her sessions quite melodious

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